Customer: any professional or natural person capable as per Articles 1123 et seq. of the [French] Civil Code, or legal person, who visits the Site concerned by these general conditions.
Provisions and Services: www.pemflow.com supplies the services described on its “Our services” page to our Customers.
Content: All of the elements that constitute the information present on the website, particularly text, images, and videos.
Customer information: Hereinafter “information” corresponding to all personal data likely to be held by www.pemflow.com for purposes of customer relationship management and statistical analysis.
User: Internet user who connects to the above-named website.
Personal information: “Personal information that directly or indirectly, in any form, allows the physical persons to which it applies to be identified” (Article 4 of Law No. 78-17 dated 6 January 1978).
The terms “personal data”, “person concerned”, “subcontractor” and “sensitive data” are as defined in the General Data Protection Regulation (GDPR No. 2016-679).
1. Presentation of the website
In accordance with the provisions of Articles 6-III and 19 of Law No. 2004-575 of 21 June 2004 for Confidence in the Digital Economy, known as the L.C.E.N., we bring to the attention of users and visitors to the website: www.pemflow.com the following information:
Ownership status: Simplified joint stock company
Company name: PEMFLOW
Address: ZAC DE CHASSAGNE – 69360 TERNAY
Telephone: +33 (0)4 72 24 80 80
Intracommunity VAT Number:
E-mail address: contact[@]www.pemflow.com
Site created by: What’s Hub
Published by: PEMFLOW
Contact the publisher: contact[@]pemflow.com
The website publisher is a legal person
Webmaster: What’s Hub
Contact the Webmaster: contact[@]whatshub.fr
Site hosted by: OVH – 2 rue Kellermann – 59100 Roubaix – France
CREDITS: legal notices generated by legal notices
2. Description of services provided
The purpose of the website www.pemflow.com is to provide information concerning all of the company’s activities.
The website owner makes every effort to provide the most accurate information possible on the website www.pemflow.com. The owner cannot, however, be held liable for omissions, inaccuracies, and omissions in the update, whether its own fault or the fault of the third-party suppliers who supply this information.
All information offered on the website www.pemflow.com is provided for information only, is not exhaustive, and is subject to change. It is provided subject to any changes that might have been made since it was published online.
3. Intellectual property and counterfeits
The website owner is the owner of the intellectual property rights or holds the user rights over all the elements accessible on the site, and in particular the text, images, graphics, logo, icons, sounds, software, etc.
Any reproduction, representation, modification, publication, or adaptation, whether total or partial, of the elements of the website, irrespective of the means or process used, is prohibited, unless prior written permission is obtained by writing to the following e-mail address: contact[@]pemflow.com.
Any unauthorised use of the website or any of its constituent elements shall be considered to constitute counterfeiting and is punishable in accordance with the provisions of Articles L. 335-2 et seq. of the Intellectual Property Code.
4. Hypertext links and cookies
The website www.pemflow.com contains a certain number of hypertext links to other websites (partners, information, etc.) inserted with the permission of the site owner. However, the website owner cannot guarantee the contents of the websites visited in this way, and thus declines all liability concerning any risks of illicit content.
The user is informed that, during visits to the website www.pemflow.com, one or more cookies could be installed automatically on the user’s computer. A cookie is a small file that does not identify the user but saves information concerning a computer’s browsing on a website. The data obtained in this way is intended to facilitate subsequent browsing on the website, and is also for the purpose of allowing various traffic measurements.
The browser software settings can inform you of the presence of cookies and, where applicable, refuse as described at the following address: www.cnil.fr
Refusal to install a cookie might prevent access to certain services. The user can nevertheless configure their computer as follows to refuse the installation of cookies:
In Internet Explorer: tools tab / internet options. Click Privacy and choose Block all cookies. Click OK.
In Netscape: edit tab / preferences. Click Advanced and choose Disable cookies. Click OK.
5. Protection of property and persons – management of personal data
The Customer is informed of the regulations concerning marketing communication, the law dated 21 June 2014 concerning Confidence in the Digital Economy, the Data Protection Act of 06 August 2004 as well as the General Data Protection Regulation (GDPR No. 2016-679).
5.1 PERSONAL DATA CONTROLLER
For the personal data collected during user browsing on the website, the Data Controller is: PEMFLOW www.pemflow.com, represented by Maxime DONNAT and Loïc VANSTEENKESTE, its legal representatives.
As the controller of the data it collects, www.pemflow.com undertakes to observe the framework of the legal provisions in force. In particular, it must establish the purposes of its data processing, provide its prospects and customers with full information on the processing of their personal data, starting with the collection of their consent, and maintain a register of processing operations that is accurate. Whenever www.pemflow.com processes Personal Data, www.pemflow.com applies all reasonable measures to ensure the accuracy and relevance of the Personal Data for the purposes for which www.pemflow.com is processing it.
5.2 PURPOSES OF THE DATA COLLECTED
www.pemflow.com can process all or part of the data:
- to allow browsing on the site and to manage the traceability of the provisions and services ordered by the user: website connection and usage data, etc.
- to prevent and combat computer fraud (spamming, hacking, etc.): hardware used for browsing, IP address, password (hashed)
- to improve the website browsing experience: connection and usage data
- to conduct communication campaigns (text message, e-mail): telephone number, e-mail address
www.pemflow.com does not sell your personal data; it is used only when needed or for statistical and analytical purposes.
5.3 RIGHTS OF ACCESS, RECTIFICATION, AND OBJECTION
In accordance with the European regulations in force, users of www.pemflow.com have the following rights:
- right of access (Article 15 GDPR) and rectification (Article 16 GDPR), update, completeness of Users’ data right, of blocking or erasure of Users’ personal data (Article 17 GDPR), when it is inaccurate, incomplete, equivocal, outdated, or when its collection, use, communication or conservation is prohibited
- right to withdraw consent at any time (Article 13-2c GDPR)
- right to restriction of processing of Users’ data (Article 18 GDPR)
- right to object to the processing of Users’ data (Article 21 GDPR)
- right to portability of data provided by Users when such data is subject to automatic processing based on their consent or a contract (Article 20 GDPR)
- the right to define the fate of Users’ data after their death and to choose to whom www.pemflow.com should communicate (or not) their data to a third party that they have previously designated
As soon as www.pemflow.com becomes aware of the death of a User, and in the absence of instructions from the User, www.pemflow.com undertakes to destroy the data, unless it turns out to be necessary to keep the data for evidentiary purposes or to fulfil a legal obligation.
If the User wishes to know how www.pemflow.com uses their personal data, to request a rectification, or object to the processing, the User may contact www.pemflow.com in writing at the following address:
ZAC DE CHASSAGNE
In that case, the User must indicate which Personal Data www.pemflow.com should correct, update, or delete, and must submit proof of identity (copy of an ID card or passport).
Requests for deletion of Personal Data are subject to the obligations imposed on www.pemflow.com by the law, most notably with regard to the conservation or archiving of documents. Finally, Users of www.pemflow.com can submit a claim to the control authorities, in particular the CNIL (French data protection authority) (https://www.cnil.fr/fr/plaintes).
5.4 NON-COMMUNICATION OF PERSONAL DATA
www.pemflow.com undertakes not to process, host, or transfer the data collected concerning its Customers in or to a country outside the European Union or deemed “inadequate” by the European Commission without giving prior notification to the Customer. www.pemflow.com nevertheless remains free to choose its technical and commercial subcontractors, provided that they give sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR No. 2016-679).
www.pemflow.com undertakes to apply all necessary precautions to protect data security, and in particular to ensure that data is not disclosed to unauthorised persons. However, if an incident affecting the integrity or confidentiality of Customer data is brought to the attention of www.pemflow.com, the company must inform the Customer without delay, stating the remedial measures applied. Moreover, www.pemflow.com does not collect any “sensitive data”.
The User’s Personal Data may be processed by subsidiaries of www.pemflow.com and subcontractors (service providers), exclusively to fulfil the purposes of this policy.
To the extent of their respective functions and for the purposes stated above, the main persons likely to have access to www.pemflow.com Users’ data are our customer service agents.